Red Flags
For the purposes of the Identity Theft Prevention Program, covered accounts refer to any account the University offers or maintains primarily for personal, family, or household purposes, that involves multiple payments or transactions. A covered account also includes any other accounts offered or maintained for which there is a reasonably foreseeable risk to customers or to the safety and soundness of the University from identity theft. University departments that maintain covered accounts may include, but are not limited to, the Bursar, Student Aid, and ID+ offices. Red Flags are practices, patterns of behavior, or specific activity that includes the possible existence of identity theft. The following are relevant Red Flags which employees should be aware of and diligent in monitoring.
RED FLAG ID # | DESCRIPTION OF RED FLAG | UNIT EMPLOYEE ACTION STEPS | UNIT SUPERVISOR ACTION STEPS |
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1 | Consecutive IP logins from “Geographically improbable” locations. |
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2 | Same bank account used for multiple students. |
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3 | Same credit card used to make multiple payments on different student accounts. |
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4 | Payments made to a covered account with no outstanding balance. |
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5 | Document provided for identification appears to be altered or forged. |
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6 | Photograph on identification is inconsistent with the appearance of the customer. |
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7 | Information on identification is inconsistent with information provided by the person. |
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8 | An address, phone number, or email address matching that supplied by a large number of applicants/students. |
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9 | Person is unable to supply identifying information |
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10 | Suspicious address |
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